Note: Earlier versions of Repertoire had the option to send email from Repertoire’s server, but we found it is much more reliable and seamless to send email from your own account using your device’s email app. That way, the messages come directly from you as if you wrote them directly in your email app.
Here’s what to do on each of your devices. Most people need help with this step in the process, so please don’t hesitate to contact us for assistance.
When contacting us for help, please let us know the:
- Operating system (Windows, Mac OS X, iOS, or Android) running on your device
- Email service (Microsoft Exchange, Gmail/GAFE, etc.)
- Email client (Outlook, Gmail, Thunderbird, Mail, etc.)
- Browser (we recommend Chrome, but Repertoire should work with all modern browsers)
1. Allow popups from Repertoire.cc
When you click “Send” in Repertoire, Repertoire generates an HTML link that should open in your default email app and automatically create the complete message. However, your browser may have a popup blocker that interferes with this.
Look for an icon on the right side of your browser’s address bar, or another notification, and click on it. Choose the setting that allows popups from Repertoire.cc
Safari for iPhone/iPad
Note for Safari for iOS users: Safari blocks popups without any notification to the user.
To enable Repertoire to generate emails, open the iPhone/iPad Settings app, scroll down to Safari settings, and turn “Block Popups” to “off” as shown:
2. Make sure you have the correct email account set as your default
If you have multiple email accounts added to your email app, the message Repertoire generates will come from the default account, so make sure your school email is your default account.
On iOS, you can do this in the Settings app under “Mail, Contacts, Calendars.”
3. Make sure you have the correct email app set as the default
In addition to sending from the correct default account, you’ll want to make sure your device opens the messages that Repertoire generates in the correct app.
For the best results, we recommend using either a real email app like Outlook, or, if you use Google Apps for Education, using Gmail with the Chrome browser and the Chrome extension Send from Gmail.
If you are on a Mac and Mail.app is opening as the default app, even though you have the Chrome extension installed, follow these instructions to change Gmail to the default.
If you are using another webmail service and can’t get it to function as the default mail client and address on your device, we recommend asking your IT staff how to get a native email app working on your device.
In any case, please contact us if you get stuck or have questions at any stage of the setup process. It can be frustrating because there are so many combinations of apps, devices, and email services, but Repertoire is designed to work with industry-standard email protocols, so we should be able to make it work for you.
4. Repeat for each device you use
Because Repertoire generates an email that’s sent from your device’s default email app and account, you’ll need to repeat the process above for each device you use. We’re here to help.